Managing the Internet
Utilization reporting of Internet and need for costly services are defined in the SonicWall reporting.Security and access speed are necessary parts of your Internet access
Starting with the Novacom optimized Internet, the Novacom implemented security suite adds security and permissions to each workstation with virus protection.
SonicWall® Anti-Virus and Anti solutions automatically deliver updated security definitions immediately to the endpoint as they become available, protecting against today’s rapidly-evolving threats. SonicWall's Enforced Client guarantees all endpoints have the latest versions of anti-virus and anti software installed and active. The SonicWall® Client/Server Anti-Virus Suite integrates additional protection for Windows-based file, print, and Exchange servers.
Add Security-The top of the line firewalls that have extensive data, "Deep Packet", inspection that exceeds the competition.
SonicWall Internet security components serve the data security needs of small to mid-sized customers. Novacom uses Cisco switches and SonicWall firewalls to:
-Speed Internet with Novacom's selected carriers-the best of the best; and
-Secure Internet: data including: Gateways; Filtering Internet traffic; and
-Control workstation Internet permissions.
Novacom end users increased Internet speeds to 500% with cost reductions.
4-Call accounting (SMDR), Internet utilization, Internet, & fast speed. Price always matters.
Call Detail Reporting and Call Recording
A most critical cost reduction program. Save substantial cost of calling, right sizing of staff, add a significant cost reduction approach to handle calling resources, and streamline Internet use. Telephone call and related Internet abuse are well known business concerns. Lower cost lines and unlimited calling are now used by almost every business and may easily encourage loss of productivity . The most employed means to track call patterns, and detection of abuse is the Novacom call reporting system called Station Message Detail Reporting (SMDR). SMDR is the key to just right staffing; determining not too many and not too few staff for call handling. However, while cost of calling has dropped to nothing, staff cost have increased and demand that call abuse be considered as a waste of staff productivity time and cost. Hire too many and expend an average of $35,000.00 in excess costs. Fore the Internet, stop excess access to valuable Internet lines, and reduce abuse of the Internet that is now most common; esp[especially streaming video and streaming voice. Real cost savings with Novacom support.
The most complete Novacom reporting allows management to keep tract of all inbound and outbound calling by staff members departments; not just billable calls. See traffic patterns by time of day and staff needs; match staff to calling a save.
Call Detail and Analyses Reporting
Live Call Recording with Random Access
